Privacy Policy

1. Introduction

RadiSlot Inc. ("RadiSlot", "we", "our", or "us") operates the salon appointment management platform, client booking portals, and associated WhatsApp automation tools. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, booking engines, or services.

2. Information We Collect

We collect information to provide seamless appointment booking and salon operations:

• Customer Information: Name, phone number (for WhatsApp ticket dispatch), email address, and service booking history.
• Salon Partner Information: Salon business name, owner contact details, staff roster data, service menus, and location address.
• Technical & Log Data: IP addresses, browser types, device identifiers, and operational log data for security and performance optimization.

3. How We Use Your Information

Your data is strictly utilized for core operational purposes, including:

• Sending automated 2-way WhatsApp booking passes, reminders, and waitlist alerts.
• Preventing chair double-booking and syncing stylist shift availability.
• Generating salon business intelligence reports (revenue, peak hours, and commission payouts).
• Ensuring technical reliability, platform security, and spam prevention.

4. Data Protection & Third-Party Sharing

We do NOT sell, rent, or trade your personal information to third-party advertisers. Data is shared exclusively with necessary service infrastructure providers (such as official Meta WhatsApp Business API providers and cloud storage partners) under strict confidentiality agreements.

5. Data Security & Rights

We utilize enterprise-grade TLS encryption for data in transit and AES-256 encryption for stored data. Users have full rights to request data access, correction, or deletion by contacting our privacy compliance desk.

6. Contact Us

For privacy queries or data requests, please reach out to our team at support@radislot.com or visit our Contact Support page.